Overview

Cream is designed to meet the unique demands publishers have, including features that allow subscription management, support for multiple products (print subscriptions, advertising, online subscriptions, books, etc.), customer communications (both incoming and outgoing), and easy-to-use reporting and analytical functions. Cream also enables publishers to track special offers, such as seasonal discounts and trade shows.

With Cream, media organizations can put their business data to work, increasing sales and customer satisfaction. It allows employees to have up-to-date information throughout the sales cycle, and lets managers have greater insight into sales patterns.

Highlights of Cream 2.0 "Sofija"s feature set:

  • Receive e-mail functionality (text and HTML)
  • Sending HTML emails
  • Editing HTML emails with a WYSIWYG HTML editor
  • Newsletter subscriptions for anonymous users
  • External HTML forms for newsletter subcriptions and unsubscriptions
  • Sending HTML newsletters
  • Editing HTML newsletters with WYSIWYG HTML editor
  • Powerful filter for sending newsletters to either newsletter subscribers or all customers based on type, category, product, or campaign
  • Import of products and customers
  • ‘Communication’ and ‘Sales’ tabs in user interface
  • Completely localizable user interface
  • Localizations to Dutch, German, Spanish, Russian, Ukrainian and Serbian languages
  • Home page with shortcut and summary links
  • Help page with FAQ, Support and Forum links
  • The application now also works on Windows
Cream is free and open source software, and is released under the GNU General Public License. This means that the software, comparable to proprietary systems costing tens of thousands of dollars, is available at no cost, and is freely modifiable. It runs on the open-source Linux operating system (tested on Red Hat, Mandrake, Debian distributions), and uses other free and open source tools such as the PostgreSQL database server and Apache Tomcat Java application environment. As of version 2.0, Cream can also run on Windows.


Volunteer!

Cream has the potential to make a real impact for media organizations worldwide. You don’t need a technical background to help us improve Cream. While we love to see Java and Postgres wizards helping us out, you can also help by volunteering as a localizer, bug finder, or business logic expert.

If you are interested, send us a mail at [email protected] and tell us how you would like to contribute.


The Cream Team

Cream is being developed by Nenad Pandžić, with assistance from Roman Maxymchuk.

Original documentation was written by Melissa Paulissen.

Localizers:
Russian and Ukrainian – Roman Maxymchuk
Serbian – Ana Nedić
Dutch – Frans van Berckel
Spanish – Claudia Cruz
German – Micz Flor

Project management: Sava Tatić, Douglas Arellanes


Copyright

Cream is a customer relationship management system for media organizations.
Copyright (C)2003-2005 Media Development Loan Fund

Contact us at: [email protected]

Campware encourages further development. Please feel free to contact us for details as to how you can get involved.

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.