Ticket #935 (Closed: fixed)

The Knoppix install creates an Apache group called www-data, whereas LS install packages call for group Apache. The LS install documentation calls for the following: ./bin/install.sh -d /usr/local/livesupport -g apache -r /var/www and returns an error when this is input into a Knoppix installation. The installation goes forward when 'apache' is replaced with www-data. One of these will need to be changed. In addition, a number of other errors were thrown when trying to install the LS libraries package as compiled according to instructions in the documentation. The errors are included below. ADDITIONAL INFORMATION: root@box:/home/user/livesupport-0.9.1# ./bin/install.sh -d /usr/local/livesupport -g www-data -r /var/www Installing LiveSupport. Using the following installation parameters: installation directory: /usr/local/livesupport host name: box web server port: 80 scheduler port: 3344 database server: localhost database: LiveSupport database user: livesupport database user password: livesupport apache daemon group: www-data apache document root: /var/www Making pre-install steps for LiveSupport. Using the following installation parameters: apache daemon group: www-data Checking for required tools... Exectuable sed found... Exectuable psql found... Exectuable php found... Exectuable pear found... Exectuable odbcinst found... Done. Installing LiveSupport files. Using the following installation parameters: installation directory: /usr/local/livesupport Copying files... cp: cannot stat `/home/user/livesupport-0.9.1/usr/etc/*': No such file or directory cp: cannot stat `/home/user/livesupport-0.9.1/products/scheduler/tmp/scheduler': No such file or directory cp: cannot stat `/home/user/livesupport-0.9.1/products/gLiveSupport/tmp/gLiveSupport': No such file or directory cp: cannot stat `/home/user/livesupport-0.9 .1/products/gLiveSupport/tmp/gLiveSupport*.res': No such file or directory Done. Making post-install steps for the LiveSupport scheduler. Using the following installation parameters: installation directory: /usr/local/livesupport host name: box web server port: 80 scheduler port: 3344 database server: localhost database: LiveSupport database user: livesupport database user password: livesupport apache daemon group: www-data apache document root: /var/www Checking for required tools... Exectuable sed found... Exectuable psql found... Exectuable php found... Exectuable pear found... Exectuable odbcinst found... Creating database and database user... ERROR: user "livesupport" already exists ERROR: database "LiveSupport" already exists Creating ODBC data source and driver... Registering LiveSupport ODBC data source... Customizing configuration files... Setting up directory permissions... chgrp: cannot access `/usr/local/livesupport/var/archiveServer/var/stor': No such file or directory chgrp: cannot access `/usr/local/livesupport/var/archiveServer/var/access': Nosuch file or directory chgrp: cannot access `/usr/local/livesupport/var/archiveServer/var/trans': No such file or directory chgrp: cannot access `/usr/local/livesupport/var/archiveServer/var/stor/buffer': No such file or directory chmod: cannot access `/usr/local/livesupport/var/archiveServer/var/stor': No such file or directory chmod: cannot access `/usr/local/livesupport/var/archiveServer/var/access': Nosuch file or directory chmod: cannot access `/usr/local/livesupport/var/archiveServer/var/trans': No such file or directory chmod: cannot access `/usr/local/livesupport/var/archiveServer/var/stor/buffer': No such file or directory chgrp: cannot access `/usr/local/livesupport/var/storageServer/var/stor': No such file or directory chgrp: cannot access `/usr/local/livesupport/var/storageServer/var/access': Nosuch file or directory chgrp: cannot access `/usr/local/livesupport/var/storageServer/var/trans': No such file or directory chgrp: cannot access `/usr/local/livesupport/var/storageServer/var/stor/buffer': No such file or directory chmod: cannot access `/usr/local/livesupport/var/storageServer/var/stor': No such file or directory chmod: cannot access `/usr/local/livesupport/var/storageServer/var/access': Nosuch file or directory chmod: cannot access `/usr/local/livesupport/var/storageServer/var/trans': No such file or directory chmod: cannot access `/usr/local/livesupport/var/storageServer/var/stor/buffer': No such file or directory Creating symlinks... Initializing database... #StorageServer? step 2: # trying uninstall ... # Install ... Warning: mkdir(/usr/local/livesupport/var/storageServer/var/../../stor ageServer/var/stor/buffer): No such file or directory in /usr/local/livesupport/var/storageServer/var/BasicStor?.php on line 1506 Warning: chmod(): No such file or directory in /usr/local/livesupport/var/storageServer/var/BasicStor?.php on line 1507 # Testing ... Warning: mkdir(/usr/local/livesupport/var/stora geServer/var/../../storageServer/var/stor/054): No such file or directory in /usr/local/livesupport/var/storageServer/var/StoredFile?.php on line 666 Warning: chmod(): No such file or directory in /usr/local/livesupport/var/storageServer/var/StoredFile?.php on line 666 MetaData?::insert: file save failed (/usr/local/livesupport/var/storageServer/var/emptyMdata.xml, /usr/loc al/livesupport/var/storageServer/var/../../storageServer/var/stor/054/ 0547cbd8b8da9c86.xml)<hr> /home/user/livesupport-0.9.1 /home/user/livesupport-0.9.1/bin/postInstallScheduler.sh: line 437: /home/user/livesupport-0.9.1/bin/scheduler.sh: No such file or directory root@box:/home/user/livesupport-0.9.1#